Returns & Exchanges
At Color Club, we want you to be completely satisfied with your beauty haul; if a shade isn't your perfect match, you can return or exchange eligible items within 30 days of purchase.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
Package Your Items
Securely pack your unused or gently used products in their original packaging to prevent damage during transit.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing